- Why Buy from Us
Why Buy from Us
Sure, there are a lot of online retailers selling light bulbs of all kinds. We know that, you know that. We have compiled a list of the Top 10 reasons to buy from Planetbulb.com. After reading this, we hope that you will give us a shot to earn your business. Not only do we want to earn it, but we want to keep it, too!
- Low, Low Prices - we understand the main reason you look online for your light bulbs....you want good deals! Planetbulb.com runs our entire business as lean as we can so that we are able to pass on savings to you. Go ahead, check around on other sites. If you find an advertised price on another site for the exact same light bulb, let us know and we will match it for all In Stock items.
- Fast Shipping - 1000’s of light bulbs, ballasts, LEDs, Compact Fluorescents, Metal Halides, Projection lamps in stock! Did you know we carry over 5000 projector lamps? We have one of the largest selections of name brand Stage and Studio SSTV lamps in the country. All of these orders for In Stock items will be shipped out of the same day, if the order is placed before 12:00 CST, or the next day if the order is placed after that. We promise that we will NOT sit on your order for days and ship it when we want to.
- Safe and Secure - Let’s face it, many people are still hesitant to order online for fear of unsafe practices or company’s that are not legit. We at Planetbulb.com take security very seriously. Read below for our Safe and Secure Online Policies:
- We have never and will never show your information to any other company. We hate getting spam emails as much as you do. We are not in the business to sell your information. We are in the business of supplying your light bulbs.
- Credit Card Fraud Protection : Planetbulb.com has numerous credit card fraud prevention services, provided by our online merchant processor. This ensures that orders made from Planetbulb.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL). Pleave visit the bottom of our web page for logos of our trusted providers.
- Better Business Bureau - Planetbulb.com feels it is very important to stand behind what we do. The Better Business Bureau is one of the most known and trusted companies for rating merchants. Click Here to visit our BBB page.
- Customer Service is a PRIORITY - Communication is KEY! Our customer service team is our most valuable asset. Without them, we are just a faceless e-commerce company. Planetbulb.com’s Customer Service team keeps our customers happy. To read some of our reviews, click here
- Also, you can expect a Confirmation Email immediately after placing your order. Secondly, an email with your tracking number as soon as your order ships, and if you order happens to be on Back Order, you will hear from our customer service team within the day. We won’t keep you waiting if we don’t have your product.
- Free Ground Shipping - Hey, everybody likes Free Shipping. All orders over $200.00 ship free via UPS Ground.
- We are a Light Bulb Resource - Not only do we provide products at low costs, but we provide a wealth of light bulb research and resources to you on our Light Bulb University page. We hope that it helps you better understand what you are buying. If we can ever answer any more questions that you can’t find our the Planetbulb.com site, please feel free to Contact Us.
- Purchase Orders Accepted - We know that sometimes it is easier to make purchases using a PO. If you are a Government agency or school, you are welcome to email or fax an official purchase order to us. The email address is email@example.com or the fax number is 913.800.8199.
- Volume Discounts - if you are looking to buy a large quantity of lamps or ballasts, please contact us at firstname.lastname@example.org. We may be able to offering some special pricing for larger volume purchases.
- Payment Options - Don’t like to use your credit card online? We proudly offer the option to pay via Paypal. Still don’t feel good? We take checks and money orders too. Simply print off the item you want and quantity. Mail it to us with your shipping address and check. We will get your products right out to you. Also, you can fax a PO for schools/governments, as well.
- All items new with full warranty - we NEVER sell used and/or refurbished products. Everything is brand new, in box, and ready for use.
Lastly and most importantly, we guarantee your satisfaction or we guarantee to make it right!